Contacting P&A IT
There are various ways of contacting P&A IT:
- Email
phas-it@glasgow.ac.uk
: that email gets to the various ‘school’ IT people (ie, not including RG IT support staff), who should be able to pick up the issue as appropriate. - Raise a helpdesk support ticket. This goes to the campus helpdesk in the first instance, and should be promptly reassigned to P&A IT.
- ...and if you chap on our door we'll probably not turn you away.
These first two routes are currently (2022) equally preferred. The helpdesk route will probably become somewhat preferred over time, and we hope a little more streamlined: the centre is encouraging all parts of the University to use the helpdesk system more consistently.